We want to assist our customers any way we can. In order to give you the most efficient service, we have several options for customers to change policy information, report claims, a make a payment, or notify us of a policy request.
24/7 Claims Reporting
To file a new claim, or check on the status of an existing claim, please contact Eastside Agency. If you call our office phone number you will be able to talk to a live representative 24/7.
Online Billing & Payments
To manage your account online, or make an online payment, please go to our Customer Care Center. If you would like to make a payment by talking to a live person please contact Eastside Agency. If you call our office phone number you will be able to talk to a live representative 24/7.
Policy Change Request Form
Use this form to request a change to your current insurance policy. By submitting this form you understand that no coverage or premium adjustment of any kind is bound until you receive written notice.
Auto Policy ID Card Request Form
Use this form to request a replacement auto policy ID card for your current insurance policy. The Auto ID Card provides proof of coverage and also provides the insured with information on what to do in case of an accident. Certain states require an Auto ID Card be carried in the vehicle at all times.